Ms Heini Utunen is in charge of the COVID-19 online learning response in the World Health Organization’s Health Emergencies Programme. Her other functions cover workforce capacity building, learning solutions and simulation exercise management. Mrs Utunen joined the WHO during the Ebola West Africa outbreak as pre-deployment training staff in 2014 and provided to cascade training curriculum development, face-to-face trainings and e-learnings. During 2009-2013 Mrs Utunen served the United Nations country team in Vietnam, working in the natural disaster preparedness and response. Mrs Utunen has prior experience with the Finnish government, functioning as Training Officer at the Crisis Management Centre Finland, mainly involved with post-conflict missions. She served as Communication Officer of the Minister of Health in Finland. Mrs Utunen has Master degree in Information Studies and Bachelor in Political Science. She is conducting doctoral studies in Information Sciences.